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Hello, my name is Danna Hylde. I'll be assisting you today.
Danna Hylde: Hi Potato
Danna Hylde: How can l assist you?
You: i want $340 on obama
Danna Hylde: I'm sorry for the delay. I'll be right with you.
Danna Hylde: I'm very sorry, but we are not taking over the limit action on this event. Only the max allowed at the website is being taken.
You: what is the websites max
Danna Hylde: It is $500
You: so why can't i place a (below max) wager on obama?
Danna Hylde: l checked your account and the Limits on all Props/Futures were lowered to $10 as Management Decision
You: i would like to place an over limit bet, which is why i clicked here
Danna Hylde: l am sorry but it is not possible.
You: is there any reason in particular why this isn't possible?
Danna Hylde: Management reserves the right to lower any of the aforementioned limits without prior notification.
You: why were my limits lowered?
You: i have never placed a wager on a presidential election before in my life, why do i only have $10 limits
You: when everyone else has $500
Danna Hylde: The limit was lowered by the line manager.
You: why
Danna Hylde: That cannot be changed.
Danna Hylde: Your account limits were lowered since 2011-04-28
You: i have never placed a bet at your sportsbook in this category, why do i only have $10 limits on something i've never bet when everyone else has $500
Danna Hylde: May l have the bet id please?
You: 115 Barack Obama -340
Danna Hylde: l am sorry, Potato.
Danna Hylde: You will have to place the bet for $10.00 and we cannot take an over the limit for you.
You: you still haven't answered my original question
You: why do i have $10 limits on something i've never bet when everyone else has $500
Danna Hylde: It was a management decision to low your limits.
Danna Hylde: l am sorry but there is nothing else and l can say or do.
You: why did they lower my limits on an event i've never bet?
Danna Hylde: Management reserves the right to lower any of the aforementioned limits without prior notification. It was done and l cannot take an over the limit for you
You: is this written in the rules of the book?
Danna Hylde: Yes, it is.
You: can you post a link to the rules please?
Danna Hylde: Sure.
Danna Hylde: click here
You: LIMITATION OF PLAYS and/or TERMINATION OF AGREEMENT The agreement between Sportsbook.com and the member may be terminated at any time upon the request of the member as long as there is no balance and no pending wagers.
You: Betting Syndicates:
You: Abuse of System Vulnerability:
You: Criminal Activity:
You: which of these am i part of?
Danna Hylde: You can check: LIMITATION OF PLAYS and/or TERMINATION OF AGREEMENT
Danna Hylde: The agreement between Sportsbook.com and the member may be terminated at any time upon the request of the member as long as there is no balance and no pending wagers.
Danna Hylde: Or, if deemed necessary, Sportsbook.com reserves the right to limit a member's plays or revoke the agreement between the member and Sportsbook.com .com.
Danna Hylde: It is the same.
You: i completely understand that you have the right to limit anyone for whatever reason
Danna Hylde: Is there anything else I can assist you with, Potato?
You: i'm trying to find out why i have been limited in a department that i have personally never placed a bet after being a customer here for 5+ years
Danna Hylde: Thank you for chatting with us today. If you've got a moment, please click here; we'd really appreciate your feedback.
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