Customer service email

[Saulty]

The following was my response to the following email I received. Did I go too far?

Thanks but will the flowers stay fresh for 10 years?

---- "1-800-FLOWERS.COM Customer Service" <[email protected]> wrote:
> Dear Pavy,
>
>
> Thank you for contacting us.
>
> We have received and processed your requested change of delivery date.
>
> Your new order # 83831XXX is scheduled to be delivered on 07/20/20. Unfortunately, this was our next available delivery date. We thank you for your order and look forward to serving your gifting needs in the future.
>
> If you have any other questions or concerns, please do not hesitate to contact us at the address listed below.
>
>
> Sincerely,
>
> Sxxxx Mxxxx
> Sales and Service Specialist
> [email protected]
>
>
>

 

[betplom]

Did you prepay?

 

[Mrs. X]

Who are you sending flowers to? Gamelive needs to know.

 

[Saulty]

plommer.. yes I have already paid

Mrs. X.. it's for someone who is sick

 

[Mudcat]

With any luck at all, the person will still be sick in 2020.

 

[Mrs. X]

Is it plommer? I bet it's plommer.

You just don't want to say because he's *right there*

 

[betplom]

Is it plommer? I bet it's plommer.

Mrs. X - I doubt very much that Pavlos is sending flowers to plommer. I am mentally sick, not physically sick.

 

[Saulty]

Here is the follow up email I received. Apparently they tried to reply to my previous question.

Dear Pavy,


Thank you for contacting us.

We would like to inform you that here is some instructions how to care your
flower arrangement:

Your flowers need to drink water for 8-12 hour to perk up. With proper care.
Fill a clean vase 3/4 full with fresh cool tap water and add 1 packet of flower
food. cut 1 inch of the stems under running water and immediately place in vase.
Remove leaves that fall below the water line. Re-cut stems, change water and add
second packet of flowers food on day 3. Keep flowers away form drafts, direct
sunlight, and excessive heat or cold. Remove spent blooms to maintain the beauty
of your bouquet.

We appreciate your inquiries and look forward to serving your gifting needs in
the future.

If you have any other questions or concerns, please do not hesitate to contact
us at the address listed below.


Sincerely,

Exxxx Oxxxx
Sales and Service Specialist
[email protected]

 

[Swarmy]

I don't see you original response so this thread is quite boring and I have to say that you didn't go far enough.

 

[Saulty]

I sent an email requesting the flowers to be send a day after my original online order.

They sent me back an email saying they couldn't do it on the day I requested and the next available day was in 10 years from now.

I replied by asking if the flowers I ordered to be delivered next week will stay fresh for 10 years.

They emailed me back instructions on what to do with the flowers once they arrive to stay fresh.